Website and job reportingRequests arrive from the website, the work closes on site.

They open the app on the phone, choose the template and find the checklist ready: they tick items as they work, enter the hours, attach the photos and sign before leaving. Every ticked item is written immediately, and the rest of the form saves itself four seconds after the last change. The report moves from draft to complete only when client, address, times and the operator signature are genuinely there: while something is missing, the app warns and does not close it.

No. It installs from the phone browser and stays as a full-screen icon, in portrait, without going through the App Store or Play Store. The operator does not register themselves: the office creates the account with a temporary password, shown once and handed over in person. From then on they sign in with email and password, and change it whenever they like from their profile.

Without a connection the job data, the notes and the anomalies stay saved on the phone, in a draft tied to that report, with a yellow bar warning that you are offline. Checklist ticks, signatures and photos do need a connection. Recovery happens by reopening the same report on the same phone and the same browser: the draft comes back and you finish from there. There is no synchronisation between different devices, and while the connection is missing the report does not move to complete.

The office does. From the dashboard it sees completed reports, opens them one by one and decides whether to approve or dispute them with a mandatory written reason. The reason appears in a red box inside the record, so the operator reads what needs correcting. Once out of draft, the report can no longer be edited by whoever wrote it. Approval and dispute send no automatic notifications: whoever checks tells the team the usual way.

Inside the report, by ticking one of the twelve anomalies provided — property found very dirty, items already broken, areas not accessible, not enough time and so on — where only “other” opens a free text field. The report carries it along: it ends up in the record, in the PDF and in the message reaching the manager, and it can be accompanied by a photo in the “anomaly” category. It is not a support queue: an anomaly has no priority, assignee or deadline, and the only formal response is disputing the report.

Not automatically. The system sends the PDF to the manager’s email or to the company chat, while sharing on WhatsApp is done by a person who chooses the recipient. The client can sign on the phone at the end of the job, but the signature is optional and remains a mark on the report, with no verified identity and no certified timestamp. There is no client portal: whoever wants to send them the document downloads the PDF and forwards it.

No. The report is created when the operator opens it on site, not from a scheduled job: there is no calendar, no shifts, no reminders and no push notifications. There is no geolocation or clocking either, and the start time is prefilled from the phone, correctable by hand. If you need the diary side and messages to clients, that is a different service with its own prices.

The complete system is quoted, because it depends on the number of operators and on how many templates have to be written for your service. The website starts at €19.90 per month for a simple landing page or basic site, with ownership after twelve months, and the phone assistant that answers calls starts at €199 per month plus €590 setup, VAT excluded. To start you need the list of clients and addresses, the check items you use today and the inbox or chat where reports should arrive.